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AIRSTRIDE CAPTURE

Every deal that qualifies, registered

Margin optimisation for resellers and MSPs. Capture checks every deal against the vendor's programme rules, registers the ones that qualify, follows each claim through and reconciles what was paid.

capture.airstride.ai
Capture overviewQuarter to date
Registration rate31%of qualifying deals registered
Missed incentive€1.42Mqualified, never registered
Registration rate by vendorMissed
Vendor A64%€380K
Vendor B41%€291K
Vendor C28%€244K
Vendor D19%€187K
Vendor E11%€166K
1 short

Deal #48211 is one licence below the threshold. Adding one qualifies it.

Scope

What does margin optimisation cover?

The whole vendor incentive stack. Rebate is one part of it, which is why the benefit is called margin optimisation.

One

Deal registration margin

The extra points for registering an opportunity you found, plus the price protection that comes with it.

Two

Back-end rebate

Volume, growth and tier rebates, tracked against the thresholds and certifications that trigger them.

Three

MDF and promotions

Market development funds, spiffs and time-limited promotions, surfaced before their deadlines pass.

Four

Microsoft partner incentives

Partner of record and Partner Admin Link association, incentive enrolment and claims.

The problem

Most resellers cannot tell you their registration rate

Ask how many qualifying deals were registered with the vendor last quarter and the honest answer is a guess. These are the problems resellers raise on first calls.

Visibility

“We don't know what we're missing”

  • The registration rate is a gut feel. Nobody can say if it is 95% or 40%.
  • Reporting on a vendor depends on the one person who manages it. When they are away, so is the number.
  • Rebate reports are built by hand from portals and statements.
  • Incentive on deals that were never registered appears nowhere, so nobody asks about it.
Deal protection

“Another partner got in ahead of us”

  • A missed registration only surfaces when another partner appears. Then it is a fight to get it back or a sale made at a loss.
  • Registrations expire or lapse if the deal does not move in time.
  • New business mostly gets registered. Upsell at the point of renewal often does not.
  • On modular platforms an add-on for an existing customer can be registered by someone else.
Programme changes

“The programme changed and nobody told sales”

  • Rules move through the year. A scheme that paid on any upsell last year pays only on new customers this year.
  • Changes reach sellers only if the vendor's channel manager explains them well.
  • Promotions and spiffs start and finish unseen.
  • Nobody can easily say whether a vendor is still as profitable to sell.
Reconciliation

“The vendor statement is one number”

  • A registration is not a payment. Many programmes need a claim inside a set window.
  • The payment arrives as a total that nobody can tie back to deals.
  • Disputes with vendors over what was paid are common and hard to evidence.
  • Finance books what arrived with no view of what the rules said should have.

Nobody is careless. The process cannot keep up.

People

It depends on who picks the deal up

Reps, product specialists and sales support each register some deals. Results vary with one person's knowledge of one portal.

Incentive

Small deals get skipped

An extra point or two on a small deal makes no difference to the seller's target. Across thousands of orders it is a large number.

Admin

Every vendor has its own portal

Different logins, forms and rules for each one. It is tedious, so it slips. It gets worse as the business grows.

How it works

Four stages on every deal, without anyone retyping it

It sits between the CRM a reseller sells through and the vendor and distributor portals it registers in. Nothing changes about how the team sells. Same deals, same customers, more margin.

Stage 1

Detect

Every new opportunity and order is read from the CRM and tested against that vendor's programme rules as they stand that day. If a deal is one licence short of a threshold, the seller hears while the quote can still change.

OutputA verdict on every deal, with the rule that decided it

Stage 2

Register

Qualifying deals are submitted to the vendor's portal, or to the distributor where that is the route, using the detail already in the CRM. If something is missing the owner gets one question in Slack, Teams or email.

OutputA registration with the vendor's reference, written back to the CRM

Stage 3

Follow through

Acceptances and rejections are tracked. The owner is warned before a registration lapses. Claims are filed inside the vendor's window. Renewals and upsells are checked for protection ahead of the date.

OutputNothing lapses unnoticed, and every claim is filed in time

Stage 4

Reconcile

When the vendor pays, the statement is matched to every registration and claim. Each gap gets a reason and an evidence pack to send to the vendor: the deal, why it qualified and the rate in force when it closed.

OutputExpected against received, per vendor, programme and deal

Before and after

What changes with Capture?

The deals and the customers stay the same. What changes is that every qualifying deal is registered, followed through and matched to a payment.

  • BeforeRegistration rate is a guessAfterA measured rate by vendor, team and seller
  • BeforeSellers log into a portal per vendorAfterDeals registered straight from the CRM
  • BeforeRule changes arrive by newsletterAfterEach seller told what changes for their deals
  • BeforeMissed registrations found when a rival appearsAfterRenewals and upsell protected ahead of time
  • BeforeClaim windows missedAfterClaims filed inside the window
  • BeforeStatement is one numberAfterEvery payment matched to deals, with evidence
  • What management sees
  • Registration rate by vendor, team and seller
  • Incentive by type
  • Renewals and upsell, next 180 days
  • Programme changes and affected deals
  • Statement reconciliation
  • Before and after business case
  • Scheduled reports
Beyond registration

Know what to buy, and when

Tiers, thresholds and certifications decide what every deal pays. Capture tells you what moves them while there is still time.

  • Vendor A9 days left
    Buy to unlock

    Add £2,000 of services this quarter to lift the Vendor A rebate by £12,000.

  • Vendor B
    Target hit

    Networking baseline reached. New purchases now earn the higher rate, so bring orders forward before quarter end.

  • Vendor C22 days left
    Certification at risk

    Two engineers' badges lapse next month. Gold tier needs three certified people.

  • Tier and threshold attainmentWhere you stand against each vendor's tier and rebate thresholds, and how far the next one is.
  • Purchase-timing simulationWhat buying now, or before quarter end, does to the rebate across the whole vendor programme.
  • MDF deadlinesFunds that must be claimed or spent by a date, flagged while there is time to use them.
  • Certification expiryPartner certifications that hold a tier or a discount in place, tracked ahead of renewal.
  • Per-person badge riskWhich individual's lapsing badge or exam would drop a certification, and by when.
Fit

Where does Capture connect?

Three places: the CRM your team already sells through, the vendor and distributor portals you already register in, and the channels your sellers already read.

The CRM

Salesforce, HubSpot, Dynamics 365 or another. More than one is fine. Status, reference and expiry are written back to the opportunity.

Vendor and distributor portals

By API where one exists. Otherwise through a dedicated login on your own domain that you create and control.

The sellers

Slack, Teams or email. There is no new system for them to log into or learn.

Control

You decide how much is automatic

Three modes, set per team or per vendor.

Fully automatic

Capture registers, extends and claims on its own, then tells the owner.

Released by a person

Capture prepares each submission and a named person approves it.

Assist only

Capture flags what qualifies and what is about to lapse.

Calculator

What did you miss last year?

Enter a year of deals and your best guess at your registration rate. You see what you made, what you missed and what every qualifying deal registered would have added.

Vendor product and licence deals of all sizes.

70%
60%

The share of qualifying deals that get registered today. A best guess is fine.

2%

As a share of deal value.

10%

Used for the extra sales figure only.

Missed in a year£67,200Incentive on deals that qualified and were never registered.
Made at today’s rate
£100,800
With every qualifying deal registered
£168,000
Missed each month
£5,600
Extra sales needed to earn the same profit
£672,000

An estimate from the figures you entered, not a measured result. What a registered deal pays depends on each vendor’s programme.

Benefits and value

Same deal. Same customer. More profit.

Incentive on a deal you have already sold carries no extra cost of sale, so it goes straight to profit.

CEO

More profit from existing sales

  • Straight to EBITDA with no new customers, price rises or hires
  • No change to how the team sells
  • Which vendors are getting more or less profitable
CFO

Vendor income you can reconcile

  • Expected against received on every statement
  • Accruals based on what each closed deal should pay
  • Evidence for vendor disputes and for audit
Vendor and alliance managers

Every vendor's rules in one place

  • Programme changes with the deals each one affects
  • Tier position and how far the next tier is
  • Certifications and badges tracked before they expire
Sales ops and RevOps

Registration without the reminders

  • Reads the CRM and maps it to each vendor's form
  • One controlled account per portal, no shared passwords
  • Status, reference and expiry written back to the opportunity
Commercials

Priced on results

Two parts. The second is paid only on incentive that is new to you.

Part one

Platform fee

An annual fee that covers set-up, vendor onboarding, rule maintenance and reconciliation.

Part two

A share of the additional incentive

Paid only on incentive that is new to you, measured against a baseline agreed for each vendor before it goes live.

You choose the balance: a higher fee with a smaller share, or a lower fee with a larger share.

Security & access

Whose login does Capture use?

Yours. An address on your own domain that you create and control, one per portal, with vendor replies forwarded to the deal owner.

A login you create and control

Where a portal has no API, Capture works through a dedicated login on your own domain. It is never a copy of an individual's account.

One controlled account per portal

No shared passwords. Every submission appears under that account, separate from anything a person did.

Vendor replies reach the deal owner

The address belongs to you. Anything a vendor sends back is forwarded to the person who owns the deal.

Never in the order path

Nothing is migrated and no order waits on Capture. Disable the account and the automation stops.

  • TLS 1.2 or above in transit, AES-256 at rest
  • Tenant-isolated, keys managed and rotated in AWS KMS
  • EU data residency available
  • Independent third-party penetration testing
  • Read the full security posture
Questions

The questions buyers ask

What resellers and MSPs ask before they give Capture access to a CRM.

Talk to us about your vendors

Airstride Capture is margin optimisation software for resellers and MSPs. It checks every deal against the vendor's programme rules, registers the ones that qualify, follows each claim through and reconciles what was paid. It sits between the CRM a reseller sells through and the vendor and distributor portals it registers in. Nothing changes about how the team sells. Same deals, same customers, more margin.

Airstride Capture

Same deals. Same customers. More margin.

Most vendors do not allow a deal to be registered after the fact. See what a year of full registration would have added, then talk to us about your vendors.