Carmen is the activation and support layer of Airstride. Upload your content library and training files once, and she onboards partners and answers general questions for vendors and partners alike, grounded in what you gave her.
Every partner question routes through a person, whether it comes from a partner or your own rep. It's slow, it doesn't scale, and the answer depends on who happens to be free.
Partners ping your team for the same basics every week, and your own reps re-explain the same things to each other. Nobody's time scales with headcount.
The docs, decks, and case studies exist. They just sit in a folder no one opens, and the answer someone needs is buried three files deep.
Your tenth partner waits behind your first. Every new partner or new hire adds more tickets your channel team has to work through by hand.
Carmen is the activation layer of the platform. Upload your content library and training files once, and she answers general questions for vendors and partners alike, grounded in what you gave her.
No searching for the right doc. No waiting on your channel team. Every answer traces back to the content you uploaded, available in the product, Slack, or email.
Book a DemoCarmen learns your business from the content you already have, then answers for vendors and partners alike. No campaigns, no outreach, no manual setup.
Docs, decks, case studies, and training modules, whatever format they're already in. Carmen reads all of it and re-indexes automatically whenever you update a source.
PDF, DOCX, PowerPoint, and URL ingestion in one pipeline
Training modules and quizzes read the same way
Re-upload anytime, so no answer goes stale
Every source folds into a single knowledge bank. Nothing is invented, and anything Carmen isn't confident about gets flagged back to you instead of guessed at.
One knowledge bank, built from your real content
Gaps get flagged so you know what to add next
You decide what goes in, which decides what comes out
The same Carmen shows up in the product, Slack, and email, for your own team and every partner, not just one side of the relationship.
Available to vendors and partners from day one
Lives where people already work, no new tool to learn
Every answer traces back to a source you uploaded
Carmen combines grounded answers with your real content so vendors and partners both get support that scales.
Upload docs, decks, and case studies once. Carmen reads all of it and folds it into a single knowledge bank.
Training modules and quizzes are read the same way as any other source, so onboarding material stays answerable, not just assignable.
Not locked to one side of the relationship. Your team and every partner ask Carmen the same questions and get the same grounded answer.
Ask anything covered in your content, product details, process, pricing, and get a direct answer instead of a link to a 40-page doc.
Carmen answers wherever your team and partners already work, no separate portal to remember to check.
Every response cites the doc or deck it came from, so you can verify it and partners can trust it.
See which questions Carmen couldn't answer confidently, so you know exactly what content to add next.
Carmen only works with content you've given her. Nothing is invented beyond what you control.
Re-upload a source when it changes and every future answer updates automatically. No manual editing required.
Do you have other questions you'd like to ask? Please click on the button below and reach out to us.
Talk to SalesBoth. Carmen is available to vendors and partners alike. Your reps ask her the same product and process questions your partners do, and everyone gets an answer grounded in the same content library.
Discover other ways Airstride helps you grow partner revenue
Give Every Partner a Self-Serve Home
Stop being your partners' help desk. Give them the docs, deal status, and answers they need, on their own time.
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Launch Your First Partner Program
Stand up a partner motion from scratch on one platform, without buying a dozen tools or hiring channel ops.
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Turn Your Partner Base Into Revenue
You already have partners. Most have never sent a deal. Turn a dormant base into a revenue channel.
Learn moreUpload your content once. Carmen answers for vendors and partners alike from day one.
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