Your prospects can spot “I hope this finds you well” from three inboxes away. Teach Carmen how your team actually writes. Every message goes out sounding like a human wrote it. Because the rules came from one.
Three reasons AI-generated messages are killing your reply rates and your reputation.
Voice Profile is a full writing system, not a tone slider. Set your rules once. Carmen follows them across every campaign, every rep, every message.
“Hope this finds you well.” “Companies like yours.” “Just circling back.” Type the phrases your team would never say into the bans list, and Carmen will never use them again. Not “uses them less.” Never.
Hard-block any phrase, opener, or cliché
Update the list anytime, applies instantly
Every “AI writing tool” gives you a slider that goes from “professional” to “casual” and calls it personalisation. Voice Profile gives you seven dimensions because that’s how actual writing voice works.
Core rules · Bans · Reasoning · Structure · Sign-off · Tone · Formatting
Each rule applies independently
Built from how professional writers think about voice
Don’t know how to articulate your team’s voice? Describe it in a sentence and Carmen drafts the seven rule categories for you. Edit anything you want to change.
“Edit with AI” generates rules from your description
Or paste your existing brand voice doc straight in
Always editable, you stay in control
Voice Profile applies workspace-wide. New rep joins? They inherit the voice. Outreach, follow-ups, reintros and every message Carmen generates runs through the profile before it leaves the building.
New team members inherit the voice on day one
Update the profile, every future message updates
Do you have other questions you’d like to ask? Please click on the button below.
Talk to SalesYes. That’s the point. Personalisation lives at the content level (which prospect, which observation, which hook). Voice Profile lives at the style level. Carmen still researches each prospect and writes a unique message, it just sounds like your team wrote it.
